Dear Sir,
I just wanted to thank you for the speed of your response and outstanding service on Christmas day. Having tried various other plumbers since 06.00 this morning, we finally called you and wow what fantastic service! You truly helped us when we needed it. What a great guy Arthur is-he should be giving classes at U of H in customer service-fantastic, fantastic, fantastic! He is brilliant!!! Once again thank you, I will never use another plumber ever again.
I hope you and your family have a very Merry Christmas and I wish you a Happy New Year.
– Mark and Angela Reader